Terms of Service (public offer)
1. General
These terms are a public offer by [Individual Entrepreneur — full name], identification number [ID number], address: [legal address], Georgia (the “Provider”, “molo”, “we”), to conclude a contract for interior design services on the conditions below. The person who submits an order is the “Client”.
The Client accepts this offer by submitting the order form with the box confirming acceptance of these terms ticked and paying for the service. From the moment of payment the contract is concluded.
2. Services
Free visualization. At the Client’s request we check whether the apartment layout fits one of molo’s ready interior solutions and, if it does, prepare a visualization free of charge. It is not a design project and does not create obligations for either party. We may decline if the layout requires an individual furniture plan.
Design project (price: USD 499). Includes: interior concept in one of molo’s styles; furniture layout; drawings; 3D visualization; a shopping list of furniture, lighting and decor with models, sizes, prices and links to stores in Batumi.
Turnkey launch (purchasing, delivery, assembly, decor, cleaning, photo shoot, Airbnb listing) and renovation are provided under a separate agreement with an individually agreed price and are not covered by this offer.
3. Ordering
- The Client submits an order on the website or in a message.
- We confirm in writing (by email or messenger) the scope, the materials needed from the Client, the timeline and the number of revision rounds, and send a payment link.
- Work starts after payment and receipt of the materials: floor plan, dimensions, photos and, if available, the developer’s plan.
4. Price and payment
The price of the design project is USD 499 and is paid as a 100% prepayment by bank card through a licensed payment service provider. The currency of the charge is shown on the payment page. Furniture, appliances, materials, delivery, assembly and other purchases are not included and are paid separately.
5. Timeline and revisions
The timeline is agreed in the confirmation and depends on the Client providing materials and feedback on time. The project includes 2 rounds of revisions; further changes are agreed separately.
6. Delivery and acceptance
Results are delivered electronically (files and links). If the Client sends no reasoned comments within 5 working days after delivery of the final version, the service is considered accepted.
7. Store prices and availability
Prices and availability of goods are set by the stores and may change. If an item is unavailable, we propose a comparable replacement. molo is not a seller of goods and is not responsible for the quality of goods or services of third parties chosen by the Client.
8. Dimensions
The project is based on dimensions provided by the Client or taken from the developer’s documents. If the actual dimensions differ, adjusting the project is agreed separately.
9. Cancellation and refunds
If the Client cancels before we send the first concept, we refund the full amount paid within 14 calendar days. After the first concept has been delivered, the payment is not refundable, except where Georgian law provides otherwise.
If the Client is a consumer, the rights provided by the Law of Georgia on the Protection of Consumer Rights apply, including the right to withdraw from a distance contract within 14 calendar days to the extent and on the conditions provided by that Law.
10. Intellectual property
Rights to the design project remain with the Provider. The Client may use the project to furnish and operate the specified apartment. We may show visualizations of the project in our portfolio without the address or personal data of the Client, unless the Client objects in writing.
11. Liability
molo prepares apartments for short-term rental but does not guarantee income, occupancy or booking platform decisions. Our liability under this contract is limited to the amount paid for the service, except where the law provides otherwise.
12. Personal data
Personal data is processed in accordance with the Privacy Policy.
13. Governing law and disputes
These terms are governed by the law of Georgia. The parties will try to resolve disputes through negotiation; otherwise disputes are resolved by the courts of Georgia. Consumers may also contact the competent consumer protection authority of Georgia.
14. Contacts
[Individual Entrepreneur — full name] · [legal address], Georgia · [email] · Instagram @molo.space